Mayfair Dry Cleaners

Reviews of Mayfair Dry Cleaners

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  Suzanne Oberhardt Added May 04, 2018

  ★ ☆ ☆ ☆ ☆
  This is the worst service I have had in a long, long time. I bought a beautiful dress for a special occasion and had worn it once. Because it was special, I took it to be dry cleaned. I specifically asked the Dry Cleaner to look at the tag and was told - this would be no problem - and that it would be ready Monday, after lunch. I arrived after lunch on Monday - dry cleaning not ready. Apparently, I should have been told, it would be ready after 4.00pm. I returned and picked it up on Friday - nothing was said to me. it was only when I was home and pulled the dress out of the packing, that I noticed all the sparkle on the fabric was removed around both armholes front and back. It looks like two great big greasy marks where they had rubbed too hard. When I took it back - it was all "not our fault . . . you must have sweated . . . you must have worn deodorant." They said they would talk to the boss and call me back. No call Friday. I rang them. No call Saturday. I called them on Monday. "No - call the manufacturer - it's their fault". Five journeys to the Dry Cleaner. Charged to ruin my clothing. No apology. Rude poor service and one destroyed beautiful dress.

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